Here at LevelFM, we understand that you might have questions about our services, what to expect, and how we can help you with your home improvement needs. Below, we’ve compiled a list of frequently asked questions to provide you with all the information you require:
1. What Services Do You Offer?
We offer a wide range of handyman services, including but not limited to:
- General property maintenance & repairs
- Plumbing repairs
- Installation of replacement appliances
- Health & safety improvement e.g. trip hazards, loose floor, broken glass
- Fitting of smoke & carbon monoxide alarms
- Repairs to flooring & wall tiling
- Carpentry repairs
- Fitting of grabrails & handrails
- Furniture relocation & removal
- Internal & external redecoration
- House and office clearance
- Grounds & garden works
- Recycling & removal of non-hazardous waste
- General cleaning
- Vehicle cleaning
- Gutter cleaning
- Roof cleaning
- Window cleaning
- Pressure washing
- Fitting of furniture raisers
- Collection/delivery of items & materials
If you have a specific project in mind, feel free to contact us to see how we can help.
2. Are Your Handymen Licensed and Insured?
Yes, all our handymen are fully licensed and insured. We prioritise safety and professionalism, ensuring that our team members are qualified to handle any job you need, CLICK HERE to view all our health and safety credentials.
3. How Do I Book in?
Call us, message us, DM us via Facebook or Instagram, email us for a free, no obligation quote or for any enquiries - we'll be here to help:
- Call us 01291 639 396
- Visit our website www.levelfm.co.uk or CLICK HERE for a free quote
- Email us: info@levelfm.co.uk
We’ll work with you to find a convenient time to visit.
4. What Are Your Rates?
Our rates vary depending on the type and scope of the work. We offer competitive pricing and transparent estimates for the quality of work and professionalism we provide. For a detailed quote, please contact us with the specifics of your project.
5. Do You Offer Emergency Services?
We do our best to cater for any emergencies, so please contact us using the avenues above and if for whatever reason, we are unable to respond, we will endeavour to reply within 12 hours.
6. What Should I Expect During a Quote Visit?
During our survey, our handyman will:
- Assess the scope of the work
- Discuss your tailored needs
- Answer any questions you may have
- If works can be carried out immediately, then we will do so
- Report and evaluate works for a formal quotation
7. Do You Provide Materials, or Should I Purchase Them?
Either way you prefer - we can supply and fit or you can supply and we'll fit. We have various contacts in the building materials business so will happily supply the necessary materials for most projects and we have the means of collecting and transporting for you. However, if you have specific materials or brands you prefer, you’re welcome to purchase them. This can all be discussed with ourselves.
8. How Long Will My Project Take?
The duration of a project depends on its complexity and scope. Small repairs and installations might be completed within a few hours, while larger projects could take several days, weeks or months. We’ll provide a timeline estimate in your quotation.
9. Can You Handle Large-Scale Renovations?
While we specialise in smaller home improvement and repair tasks, we can also perform commercial and larger renovation projects. If your project is extensive, we might collaborate with other contractors to ensure it’s completed to the highest calibre.
10. How Do You Ensure Quality and Satisfaction?
We pride ourselves on delivering high-quality workmanship and excellent customer service. Our handymen are experienced professionals who take great care in their work. We also offer a satisfaction guarantee, and we’ll address any concerns you have to ensure you’re happy with the results.
11. Do You Have References or Testimonials?
Yes, we have many satisfied customers who are happy to share their experiences. You can read their testimonials on our website or ask us for references. We’re proud of the work we do and the relationships we build with our clients.
12. What Areas Do You Serve?
Based in Usk, Monmouthshire, we operate within a 60 mile radius but do travel further afield for larger projects. We provide a range of professional property cleaning and clearance services to both domestic and commercial customers across Monmouthshire and beyond. If you’re unsure whether we cover your location, please contact us.
Conclusion
We hope these FAQs have helped answer your queries about our professional handyman services. At LevelFM, we’re dedicated to making property maintenance easy and stress-free. If you have any other questions or would like to schedule a service, please don’t hesitate to contact us. We look forward to helping you with your next project!
